For renowned hospitals like Shanghai Ruijin Hospital and Peking Union Medical College Hospital, professional international patient service teams are available to provide English support. For other partner hospitals such as Shanghai Medical University Hospital, Three Bears will assign a dedicated local coordinator and professional medical interpreter to accompany you throughout consultations, treatments and follow-ups, ensuring smooth and accurate communication at all times.

• Japan: Airports, banks, and post offices are the safest places. Avoid unofficial money changers.
• China: Use banks, official hotel exchanges, or airport counters. Avoid street exchangers to prevent scams.

Dress code is generally casual. When visiting religious sites, clothing covering arms and legs may be required. Smart casual is recommended for evenings. A packing list will be included in your final documentation.

The recovery period varies depending on the type and complexity of the surgery. Your treating physicians from our partnered hospitals will provide you with a clear, personalized post-operative recovery plan, including guidance on rest, medication and rehabilitation exercises. If needed, we can arrange an extended stay in rehabilitation-friendly destinations such as Guilin, and assist in booking professional physiotherapy and wellness services to support your recovery process.

We fully recognize the high standard of Australia’s healthcare system. Our partnered top-tier Chinese hospitals, including Grade A tertiary hospitals and JCI-accredited institutions, meet international medical standards for numerous specialist treatments and elective procedures. Key advantages include no long waiting lists for elective care, access to advanced clinical technologies, and extensive clinical experience of medical teams in handling complex cases.

Attractions may occasionally close without prior notice, which can affect access during your trip. While these situations are beyond our control, Three Bears Travel will inform you whenever possible and arrange suitable alternative activities.

Three Bears Travel offers a range of tour styles — Group Tours, Day Tours and Custom Tours — and guiding arrangements vary depending on the destination and the nature of the experience.

Group Tours:

Some group tours include a dedicated guide, while others may be designed for self-guided exploration where this is part of the experience. Guiding arrangements will be clearly specified for each itinerary.

Day Tours:

Most day tours include a local guide; however, certain attractions may be suitable for self-guided visits. We will provide recommendations based on the destination.

Custom Tours:

If you have specific needs or prefer a more personalised experience, our Custom Tour service allows you to tailor your trip exactly as you wish — including the option to add guides, drivers or special activities. Simply share your requirements with us, and we will design a customised itinerary to suit you.

Group tours consist of travellers who have booked the same itinerary on the same departure date. Minimum traveller requirements, where applicable, are listed on each tour page.