China Chongqing Tours

No. We adhere to a transparent pricing model. We do not accept any referral fees from hospitals. Our service fee is a fixed, all-inclusive coordination fee, covering all our services from the initial consultation to post-trip follow-up support. All fees will be clearly stated in the service agreement.

Our service fees only include basic services such as hospital registration, appointment booking, as well as basic medical items including health screenings, teeth cleaning and oral examinations. Any subsequent treatment costs will be clearly communicated to you in advance with our assistance, and you will make on-site payments directly to the hospital. We will provide a detailed, itemized cost breakdown before you confirm the trip, with no hidden charges of any kind.

Yes. Minors may require parental or guardian consent and additional documentation. Check the official visa guidelines for your nationality.

For renowned hospitals like Shanghai Ruijin Hospital and Peking Union Medical College Hospital, professional international patient service teams are available to provide English support. For other partner hospitals such as Shanghai Medical University Hospital, Three Bears will assign a dedicated local coordinator and professional medical interpreter to accompany you throughout consultations, treatments and follow-ups, ensuring smooth and accurate communication at all times.

• Japan: 110 (police), 119 (fire & ambulance)

• China: 110 (police), 120 (ambulance), 119 (fire)

• Three Bears Travel support: You can always contact your guide or our customer service team (support@threebearstravel.com.au) anytime for help in an emergency.

• Japan: Airports, banks, and post offices are the safest places. Avoid unofficial money changers.
• China: Use banks, official hotel exchanges, or airport counters. Avoid street exchangers to prevent scams.

Most travelers require a visa or electronic travel authorization to enter Japan or China. Please check the official government websites for the most up-to-date information:

• Japan visa information: Ministry of Foreign Affairs of Japan
• China visa information: Under China’s 2026 visa-free policy, passport holders from a growing list of eligible countries may enter China without a visa for stays of up to 30 days for tourism, business, visiting family, cultural exchange and certain short-term purposes. This arrangement is currently extended through the end of 2026. Chinese Visa Application Service

Attractions may occasionally close without prior notice, which can affect access during your trip. While these situations are beyond our control, Three Bears Travel will inform you whenever possible and arrange suitable alternative activities.