Japan Tokyo Tours

Dress code is generally casual. When visiting religious sites, clothing covering arms and legs may be required. Smart casual is recommended for evenings. A packing list will be included in your final documentation.

Yes, we welcome children of all ages to join our tours.
For families travelling with younger children, we recommend choosing a customised itinerary, which offers greater flexibility in pacing, attractions and daily schedules—ensuring a more relaxed and enjoyable experience for both parents and children.

• Japan: Generally very safe. Standard precautions like keeping belongings secure, using well-lit streets, and following local laws are sufficient.

• China: Urban areas are mostly safe, but exercise caution in crowded tourist spots. Avoid displaying large amounts of cash and use official taxis or ride-hailing apps.

• Three Bears Travel support: Your guide can advise on local safety tips, accompany you in unfamiliar areas, and help with emergency contacts.

No. We adhere to a transparent pricing model. We do not accept any referral fees from hospitals. Our service fee is a fixed, all-inclusive coordination fee, covering all our services from the initial consultation to post-trip follow-up support. All fees will be clearly stated in the service agreement.

• Japan: Airports, banks, and post offices are the safest places. Avoid unofficial money changers.
• China: Use banks, official hotel exchanges, or airport counters. Avoid street exchangers to prevent scams.

Safety is our top priority. We only assist customers in selecting formally registered, strictly vetted partner hospitals with standardized medical management and infection control systems. For surgical procedures, we strongly recommend customers consult their personal healthcare providers in advance to evaluate their suitability for treatment in China.

You will need to prepare the following documents: a valid passport and visa, previous medical records (including diagnosis reports, examination results and imaging data), which are preferably translated into English or Chinese, and a copy of your travel insurance policy. Our team will send you a detailed document checklist via email well before your departure date.

• Japan: Tap water is generally safe to drink nationwide.

• China: Tap water is not recommended. Use bottled or filtered water.