All our partnered hospitals are formal medical institutions. The medications and medical devices they use are uniformly approved by China’s National Medical Products Administration (NMPA), complying with national medical safety standards. Many of the medical supplies are sourced from well-known domestic and international manufacturers. For customers with specific requirements for imported products, we can assist in communicating with the hospital to meet your needs as much as possible.

Safety is our top priority. We only assist customers in selecting formally registered, strictly vetted partner hospitals with standardized medical management and infection control systems. For surgical procedures, we strongly recommend customers consult their personal healthcare providers in advance to evaluate their suitability for treatment in China.

• Japan: Airports, banks, and post offices are the safest places. Avoid unofficial money changers.
• China: Use banks, official hotel exchanges, or airport counters. Avoid street exchangers to prevent scams.

For most short-term medical services such as health screenings and simple elective procedures, a regular tourist visa is sufficient. A medical visa (M visa) is only required if you need to stay in China for an extended period for continuous treatment. Three Bears will provide professional guidance on visa types based on your specific treatment plan and assist you in preparing the necessary materials for the visa application process

Most travelers require a visa or electronic travel authorization to enter Japan or China. Please check the official government websites for the most up-to-date information:

• Japan visa information: Ministry of Foreign Affairs of Japan
• China visa information: Under China’s 2026 visa-free policy, passport holders from a growing list of eligible countries may enter China without a visa for stays of up to 30 days for tourism, business, visiting family, cultural exchange and certain short-term purposes. This arrangement is currently extended through the end of 2026. Chinese Visa Application Service

Your final documents — including your detailed itinerary, hotel list, transport tickets and pre-departure guide — will be sent 2–3 weeks before departure.

Attractions may occasionally close without prior notice, which can affect access during your trip. While these situations are beyond our control, Three Bears Travel will inform you whenever possible and arrange suitable alternative activities.

We recommend planning ahead to ensure a smooth experience. For specialist treatments and surgical procedures, it is advisable to plan 3–6 months in advance, allowing sufficient time for medical consultations, hospital appointment scheduling and travel arrangement. For basic health screenings, a shorter planning period of 4–6 weeks is usually sufficient. The standard planning process is: initial consultation → hospital matching → travel arrangement → departure.