Japan Hakone Tours

For renowned hospitals like Shanghai Ruijin Hospital and Peking Union Medical College Hospital, professional international patient service teams are available to provide English support. For other partner hospitals such as Shanghai Medical University Hospital, Three Bears will assign a dedicated local coordinator and professional medical interpreter to accompany you throughout consultations, treatments and follow-ups, ensuring smooth and accurate communication at all times.

Our service does not end when you leave China. We will provide you with detailed medical reports in both Chinese and English, summarizing your diagnosis, treatment process and follow-up recommendations. After you return to Australia, our team will continue to provide remote support throughout your recovery period—we will answer any questions you may have about your treatment or recovery, and assist you with relevant health management matters as needed.

Generally, you will need: a valid passport, completed visa application form, passport-sized photo, and travel itinerary or flight booking. Specific requirements vary by nationality; always refer to the official website.

Meal arrangements vary depending on the specific tour. Each itinerary page clearly outlines which meals are included so you can plan with confidence.

Some tours may provide selected meals at local restaurants, while others offer more flexibility for you to explore food options on your own. For custom tours, meal inclusions can be tailored to your preferences.

Please refer to the day-by-day itinerary on each tour page for the exact meal details.

B = Breakfast, L = Lunch, D = Dinner.

• Japan: Airports, banks, and post offices are the safest places. Avoid unofficial money changers.
• China: Use banks, official hotel exchanges, or airport counters. Avoid street exchangers to prevent scams.

You will need to prepare the following documents: a valid passport and visa, previous medical records (including diagnosis reports, examination results and imaging data), which are preferably translated into English or Chinese, and a copy of your travel insurance policy. Our team will send you a detailed document checklist via email well before your departure date.

Three Bears Travel offers a range of tour styles — Group Tours, Day Tours and Custom Tours — and guiding arrangements vary depending on the destination and the nature of the experience.

Group Tours:

Some group tours include a dedicated guide, while others may be designed for self-guided exploration where this is part of the experience. Guiding arrangements will be clearly specified for each itinerary.

Day Tours:

Most day tours include a local guide; however, certain attractions may be suitable for self-guided visits. We will provide recommendations based on the destination.

Custom Tours:

If you have specific needs or prefer a more personalised experience, our Custom Tour service allows you to tailor your trip exactly as you wish — including the option to add guides, drivers or special activities. Simply share your requirements with us, and we will design a customised itinerary to suit you.

Airlines typically release flight schedules around 10–11 months before the travel date.
Since Three Bears Travel does not book flights on behalf of customers, we recommend arranging your flights as soon as your tour dates are confirmed. Booking early often provides better availability and pricing. You may choose any airline or route that best suits your travel plans.