China Xi'an Tours

Attractions may occasionally close without prior notice, which can affect access during your trip. While these situations are beyond our control, Three Bears Travel will inform you whenever possible and arrange suitable alternative activities.

Our service fees only include basic services such as hospital registration, appointment booking, as well as basic medical items including health screenings, teeth cleaning and oral examinations. Any subsequent treatment costs will be clearly communicated to you in advance with our assistance, and you will make on-site payments directly to the hospital. We will provide a detailed, itemized cost breakdown before you confirm the trip, with no hidden charges of any kind.

You will need to prepare the following documents: a valid passport and visa, previous medical records (including diagnosis reports, examination results and imaging data), which are preferably translated into English or Chinese, and a copy of your travel insurance policy. Our team will send you a detailed document checklist via email well before your departure date.

For group tours, your spot is confirmed once we receive your deposit.
For private tours, short stays, extensions or additional nights, confirmation typically takes 3–10 days depending on the destination and local holidays.
After confirmation, we will send an updated invoice showing your deposit. Please ensure your name matches your passport exactly. Forms can also be accessed on our website.

Yes. Once we have a clear understanding of your specific medical needs, travel dates and other requirements, we will provide you with a comprehensive, non-binding quote. The quote will detail all costs, including hospital service fees for the confirmed basic items, our coordination service fees, and recommended travel-related expenses (such as accommodation and transportation).

For most short-term medical services such as health screenings and simple elective procedures, a regular tourist visa is sufficient. A medical visa (M visa) is only required if you need to stay in China for an extended period for continuous treatment. Three Bears will provide professional guidance on visa types based on your specific treatment plan and assist you in preparing the necessary materials for the visa application process

• Japan: 110 (police), 119 (fire & ambulance)

• China: 110 (police), 120 (ambulance), 119 (fire)

• Three Bears Travel support: You can always contact your guide or our customer service team (support@threebearstravel.com.au) anytime for help in an emergency.

All travellers are limited to bring one suitcase (up to 20kg) and one piece of hand luggage (up to 5kg).
Please refer to the relevant tour page for further details and airline-specific rules.